Support
Tell us your phone model, the app version (shown at the bottom of Settings) and what happened.
Subscriptions
How do I cancel Pro?
Subscriptions are managed by the store you bought from, not in the app.
- iPhone: open Settings › your name › Subscriptions, choose Become Fighter, then Cancel Subscription.
- Android: open the Google Play Store, tap your profile picture, then Payments & subscriptions › Subscriptions, choose Become Fighter and Cancel.
Deleting the app doesn't cancel the subscription. To avoid being charged at the end of a free trial, cancel at least 24 hours before it ends.
I paid but Pro isn't unlocked
Open the Pro screen in the app and tap Restore purchases. Make sure you're signed in to the same Apple ID or Google account you bought with.
Can I get a refund?
Refunds are handled by Apple or Google. On iPhone, request one at reportaproblem.apple.com. On Android, see Google Play refunds.
Training
I can't hear the coach
- Check that Voice is on in Settings › Caller, then tap Test the voice.
- Turn up your media volume. On iPhone, also check the Ring/Silent switch.
- On Android, make sure a text-to-speech engine is installed and has a voice for your language, in your phone's accessibility or language settings.
The screen turns off during a round
The app keeps the screen on while a round is running. If it still turns off, check that Low Power Mode or a battery saver isn't overriding it.
Is it safe to train with the app?
Warm up, train in a clear space and stop if you feel pain or dizziness. Check with a doctor first if you have a health condition. Read more in our terms of use.
Your progress
Where is my training saved?
On your phone only. There's no account, so nothing is stored on our servers. Account sync is planned.
Will my progress move to a new phone?
Not directly yet. If you move to the new phone using an iCloud or Google backup, your progress may come with it. Deleting the app erases your progress.
How do I start again?
Open Settings › Data › Erase all data. This deletes your lessons, sessions, logs, XP and achievements from the phone and can't be undone.